Shipping and Return Policy

Withdrawal from the Purchase Contract

5.1 The Buyer acknowledges that according to the provisions of Section 1837 of the Civil Code, it is not possible, among other things, to withdraw from a purchase contract for the delivery of goods that have been modified according to the wishes of the Buyer or for the Buyer, from a purchase contract for the delivery of perishable goods, as well as goods that have been irretrievably mixed with other goods after delivery, from a purchase contract for the delivery of goods in a sealed package that the Buyer has removed from the package and cannot be returned for hygienic reasons, and from a purchase contract for the delivery of an audio or video recording or computer program if the original packaging has been damaged.

5.2 Unless it is a case referred to in Article 5.1 or another case where withdrawal from the Purchase Contract is not possible, the Buyer has the right to withdraw from the Purchase Contract within fourteen (14) days from the receipt of the goods, in accordance with the provisions of Section 1829(1) of the Civil Code, with the proviso that if the subject of the Purchase Contract is several types of goods or the delivery of several parts, this period runs from the date of receipt of the last delivery of goods. Withdrawal from the Purchase Contract must be sent to the Seller within the period specified in the previous sentence. To withdraw from the Purchase Contract, the Buyer may use the sample form provided by the Seller, which is attached to the Terms and Conditions. The Buyer may send the withdrawal from the Purchase Contract to the address of the Seller’s business premises or to the Seller’s email address support@smarttechpeak.com

5.3 In the event of withdrawal from the Purchase Contract under Article 5.2 of the Terms and Conditions, the Purchase Contract is canceled from the beginning. The goods must be returned to the Seller within fourteen (14) days from the withdrawal from the contract. If the Buyer withdraws from the Purchase Contract, the Buyer bears the costs associated with the return of the goods to the Seller, even if the goods cannot be returned by usual postal route due to their nature.

5.4 In the event of withdrawal from the Purchase Contract under Article 5.2 of the Terms and Conditions, the Seller will return the funds received from the Buyer within fourteen (14) days from the withdrawal from the Purchase Contract in the same way that the Seller received them from the Buyer. The Seller is also entitled to return the funds provided by the Buyer when returning the goods to the Buyer or in another way if the Buyer agrees and does not incur additional costs. If the Buyer withdraws from the Purchase Contract, the Seller is not obliged to return the received funds to the Buyer before the Buyer returns the goods to the Seller or proves that the goods have been sent to the Seller.

5.5 The Seller is entitled to unilaterally set off the claim for compensation for damages to the goods against the Buyer’s claim for a refund of the purchase price.

5.6 In cases where the Buyer has the right to withdraw from the Purchase Contract in accordance with the provisions of Section 1829(1) of the Civil Code, the Seller is also entitled to withdraw from the Purchase Contract at any time, until the Buyer takes delivery of the goods. In such a case, the Seller will return the purchase price to the Buyer without undue delay, by wire transfer to the account specified by the Buyer.

5.7 If a gift is provided to the Buyer together with the goods, the gift contract between the Seller and the Buyer is concluded with the condition that if the Buyer withdraws from the Purchase Contract, the gift contract regarding such a gift ceases to be effective and the Buyer is obliged to return the provided gift together with the goods to the Seller.

Transport and Delivery of Goods

6.1 In the event that the mode of transport is agreed upon based on the Buyer’s special request, the Buyer bears the risk and any additional costs associated with this mode of transport.

6.2 If the Seller is obliged to deliver the goods to the place specified by the Buyer in the Order, according to the Purchase Contract, the Buyer is obliged to take delivery of the goods upon delivery.

6.3 In the event that for reasons on the part of the Buyer it is necessary to deliver the goods repeatedly or in a manner other than that specified in the Order, the Buyer is obliged to pay the costs associated with the repeated delivery of goods, or the costs associated with another method of delivery.

6.4 Upon receipt of the goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, immediately notify the carrier. In the event of finding a breach of the packaging indicating unauthorized intrusion into the shipment, the Buyer does not have to take delivery of the shipment from the carrier.

6.5 Other rights and obligations of the parties in the transport of goods may be governed by the Seller’s special delivery terms, if issued by the Seller.