Privacy Policy

For the sale of goods through the online store located at the Internet address www.licenceglobe.com

We take data protection very seriously. It is important to us that your personal data is secure. All personal data collected during your visit to our website is processed in accordance with Act No. 100/2010. 122/2013 Coll. (hereinafter the “Data Protection Act”), as well as in accordance with applicable European legislation. All data is processed in accordance with GDPR and Act No. 18/2018 Coll.

What data do we store?

When you place an order on our website, we record the IP address assigned to you by your internet service provider. This information is considered personal data because it is your online identifier, and therefore we treat this data with special care.

You voluntarily enter your personal data into various forms: registration forms, contact forms, order forms, etc. Most often, we store the following personal data: name, address, email address. Your personal data is used to provide you with the performance of the consumer contract and other services you have requested.

If you would like to know what specific data we have about you, we will be happy to provide it upon request. If, despite our efforts to keep the data updated, any record is incorrect, we will be happy to correct it.

Cookies

We use cookies to identify the preferences of website visitors and to tailor our offerings to the specific visitor. Cookies may be used to determine if you have visited our site from your computer before.

Cookies are text files that your web browser stores on your computer’s hard drive. If you do not want cookies to be stored, you can disable them in your web browser, as this information is personal to you.

Additionally, you have the option to use “incognito mode” in your web browser (where cookies are not stored) or disable JavaScript. You can disable the storage of cookies (and your browsing history) in your browser settings or delete them periodically directly from your browser settings or using free software designed for this purpose.

You can also learn more about managing cookies here: Google Chrome Mozilla Firefox Internet Explorer

What do we use this information for?

The information we process may be used for any of the following activities:

Personalizing our offer – your information helps us tailor our offer to your individual needs.

Improving the website: we periodically improve our website based on the information and feedback you provide.

Improving customer service – your information helps us respond effectively to your requests and needs.

For sending emails – the email address you provide on our website may be used to send you information and updates regarding your order.

We determine your satisfaction with your purchase through email questionnaires as part of the Customer Verified program in which our online store participates. These are sent to you each time you make a purchase with us, unless you refuse to receive our commercial communications or withdraw your consent in accordance with Article 62(3) of Act No. 351/2011 Coll. on Electronic Communications. We use a processor for sending questionnaires, evaluating your feedback, and analyzing our market position, which is the operator of the Heureka.cz portal; you may provide information about the products you have purchased and your email address to this processor for these purposes.

You are safe

The data controller declares that all necessary technical and organizational measures have been taken to ensure the security of personal data. The data controller declares that only authorized persons have access to personal data.

Third party links

Occasionally, our website contains links to third-party services and products. These third-party websites have their own privacy policies and are independent of ours. Therefore, we are not legally responsible for the content and activities of these third parties. However, we strive to maintain a high level of security. Therefore, if you have any suspicions of unfair behavior by these third parties, please contact us at the email address provided on our site.

Thank you very much.

We do not provide your data to third parties

We do not sell, trade, or otherwise transfer your personal data to third parties. Exceptions are verified and trusted partners who help us create the website, collaborate on our projects, and provide services.

The transfer of your personal data to state organizations is carried out only on the basis of duly issued and firm legal decisions in accordance with the legislation of the Slovak Republic.

Opt-out option

We use your personal data to keep you informed about our projects, services, and products. Of course, your participation is voluntary. If you do not agree to receive this information, you can inform us at any time so that we can block your data.

Your rights

As a data subject – that is, the person whose personal data is processed – you have the right to be informed about the data controller – that is, the person who processes your data and the controller.

The operator of the web portal for the purposes of data processing is:

Praha KOLOS s.r.o

C. de Federica Montseny, Leganés, Madrid, 28914

Email: support@smarttechpeak.com

Personal data is processed for the purpose of fulfilling a consumer contract and for marketing purposes, as indicated above. The information system operator declares that there is no transfer of personal data to third countries. Personal data is kept for the mentioned purposes for a period of 10 years, unless specific legislation provides otherwise or until you withdraw your consent. During the period between consent given and its withdrawal, the processing of your personal data is lawful, even if you withdraw your consent after giving it.

As a data subject, you have the right to have incorrect data corrected. Once the purpose of personal data has been fulfilled, i.e., once the contract with the consumer has been executed, you have the “right to be forgotten” = the right to have the data provided erased. The right to erase personal data provided also applies if you withdraw your consent to the processing of your personal data.

As a data subject, you also have the right to request the restriction of the processing of your personal data if you dispute the accuracy of the personal data during the verification period of the accuracy of the data; if the processing of personal data is unlawful and you request restriction of processing instead of erasure of data; and also if the operator no longer needs your personal data (the purpose – the provision of services under the consumer contract – has been fulfilled), but you need it to establish or defend legal claims.

The operator undertakes to notify you of any changes, corrections, or deletions of your personal data. At the same time, you have the right to request the transfer of your personal data to another operator whose data you provide to us in writing.

The supervisory authority for the processing of personal data is the Office for Personal Data Protection of the Czech Republic.

Changes in conditions regarding the protection of personal data

If we decide to change the privacy policy, we will publish it on this page. These conditions will come into effect on January 1, 2022.

Contact us

If you have any questions or suggestions, please email us.